Your furnace and air conditioner should be cleaned and inspected once per year. With a Capital Home Comfort maintenance plan, you can receive an efficiency tune-up and detailed inspection report every year to make sure your equipment is performing at its best and running as efficiently as possible. We service all brands of heating and cooling systems, and have a different plan for every home-owner.

PLATINUM

  • $29.95

    per month+ HST Gas Furnace AND Air Conditioner

  • $18.95

    per month+ HST Gas Furnace OR Air Conditioner
  • protection plan
  • Guaranteed appointment times within 8 hours!
  • 1 Annual Capital efficiency Tune-up with a safety check
  • FREE repairs up to $1000 per year. No limit on number of repairs or age of equipment
  • Special $29.95 Diagnostic Fee
  • 30% Discount on all IAQ Products
  • Preferred Pricing on Filters
  • On-Call 24 hours/365 days per year licensed technicians
  • 100% Guarantee.
    If a repair fails within a year, the repair will be performed at No Cost to you. See below for details.
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GOLD

  • $18.95

    per month+ HST Gas Furnace AND Air Conditioner

  • $11.95

    per month+ HST Gas Furnace OR Air Conditioner
  • protection plan
  • Guaranteed appointment times within 12 hours!
  • 1 Annual Capital efficiency Tune-up with a safety check
  • Special $49.95 Diagnostic Fee
  • 20% Discount on all repairs (not covered under warranty), IAQ Products
  • On-Call 24 hours/365 days per year licensed technicians
  • 100% Guarantee.
    If a repair fails within a year, the repair will be performed at No Cost to you. See below for details.
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OTHER

  • Other Specialty
    Comfort Equipment*
  • Accessories
  • Add Condensate Pump to plan † for $2.95 per month
  • Add Humidifier to plan for $4.95 per month
  • Add Media Cleaner to plan for $5.95 per month
  • Add an Electronic Air Cleaner to plan for $3.95
* heat pump, electric furnace and air handler, priced accordingly. † Accessory pricing includes maintenance and replacement of humidifier pads and pleated filter media but does not include replacement or repair unit. Call for details.
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Welcome,
The Capital Protection Plan Membership Program (“Membership”) and the various service plans (“Plans”) were created to
offer you, the signatory to this agreement (the “Customer”), the advantages described below while providing high-quality service to maintain and repair your heating and / or air condition system (as specified on the Membership form).
Membership is being offered to you by Capital Home Comfort Systems (the “Company”).

Conditions: The Company reserves the right to revise these Conditions at any time and without prior notice. By enrolling in the Membership, each Customer agrees to the conditions set forth in this Agreement. The activation date of a new Membership is the date that the first Plan payment is received by the Company. Each Plan applies to one (1) residence, as specified on the Membership form (the ”Residence”). The Company will provide you with a level of service based on the Plan being subscribed to. Memberships are based on a one-year term (“Term”), with payments made monthly or annually as agreed to by you, and are automatically renewed at the end of each Term. If you do not wish to renew your Membership at the end of the Term you must provide the Company with at least 30 days’ notice prior to the expiry of the Term. If you terminate your Membership before the end of the Term but have already used your maintenance tune-up /service call(s) (“Maintenance Visit(s)”) for the Term, you will have to pay the Company an amount equal to the annual price of your Plan less any monthly payments already made this does not apply if you chose to make an annual payment for your Plan. Upon early termination the Company’s maximum liability is limited to a refund of unused Maintenance Visit(s) already paid for. For Plans covering an air conditioning unit, please note that the outdoor temperature must be at least 60 F or 15 C for the unit to be properly serviced.
If you move, you must notify the Company whether you want to transfer your Plan to your new residence (if within Company’s service area), or alternatively whether you want your Plan to remain in effect for the new occupant of the Residence. In either case, a $25 transfer fee applies.
The Company carries a large inventory of replacement parts for most heating and cooling equipment. In the event that a part is not in our inventory, we will make commercially reasonable efforts to obtain a replacement part or an appropriate substitute as quickly as reasonably possible. If the part is no longer available or the equipment cannot be repaired, we would recommend replacement; and provide one complimentary Membership Term.
Platinum Plan includes: (i) two maintenances per Term for a two piece plan, and one maintenance per Term for a one piece plan; (ii) guaranteed “same day” repair call response (within 8 hours from the time you call) in the event that a repair time is not met, the diagnostic fee is waived. (iii) Coverage for repair call service fees up to and including a level 4 repair of $775 value (pre-tax), which are still subject to a reduced diagnostic fee of $29.95 per repair call. (iv) No limit on repair calls; (v) 25% discount on level 5 repair fees in the unlikely event of a higher repair cost. If equipment is at life expectancy (average of 15 years), and requires major repairs, replacement would be recommended (vi) To be eligible for this plan, the equipment must be pre-inspected to verify condition prior to acceptance of Membership by Company.
Gold Plan includes (i) two Maintenances per Term for a two piece plan; and one maintenance per Term for a one piece plan; (ii) guaranteed “one day” repair call response (within 12 hours from the time you call) in the event that a repair time is not met, the diagnostic fee is waived. (iii) 20% discount on repair costs. (iv) a reduced diagnostic fee of $49.95 per repair call.
Exclusions: Service Calls under each Plan do not include any of the following services: turn on or turn off equipment; balancing of systems; deliming of water boilers, ducts or radiators; draining or filling of un-valved expansion tanks; or any other services considered to be plumbing, sheet metal work, or electrical work on a residence’s wiring. Service Calls also do not cover window-mounted air conditioners, commercial air conditioning units, and residential air conditioners being used for commercial purposes.